How To Get Started

Step 1 Bank On Go

STEP ONE

When an agent is available, “chat” will appear on the bottom right of select pages on our website.*

Step 2 Bank On Go

STEP TWO

To initiate chat, click the chat bar and enter your contact information.

Step 3 Bank On Go

STEP THREE

Now you're ready to start chatting with one of our live agents!**

Chat Benefits

Looking For A Rate?

We can help provide you with our latest rates for any product you're interested in.

Searching For Branch Information?

We can help supply you with Branch & ATM information, such as hours, locations, phone numbers & more.

Need More Information?

We can help you find the right Columbia Bank product or service to fit your financial needs.

Want To Stop By?

Our agents can help you schedule an appointment to meet with your local branch.

* Agents only available Monday - Friday 10am-4pm.

** Please do not provide any confidential information such as account number or Social Security number through Chat.

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You will be linking to another website not owned or operated by Columbia Bank. Columbia Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Columbia Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Columbia Bank.

If you “Proceed”, the link will open in a new window.

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Automatic Translation Disclaimer

To help visitors understand information on this website in a variety of languages, Columbia Bank offers GoogleTM Translate, an unaffiliated third party service, which automates translation of the website. The GoogleTM Translate automated translation tool is not perfect and should not be relied upon. Automated translation may miss context, the full meaning may be lost, or words, phrases or sentences may be inaccurately translated. In addition, to the extent GoogleTM Translate caches and presents older versions of the Columbia Bank website content, that is beyond the control of the Columbia Bank site and its operators who accept no responsibility or liability for the outdated translation.

As a result, Columbia Bank does not make any promises, assurances, or guarantees as to the accuracy of the translations provided or the accuracy of the converted text. Columbia Bank and its affiliates disclaim and will not accept any liability for damages or losses of any kind caused by or arising out of the use of or reliance on the Google Translate feature. Where there is any question, the English version is always the authoritative version of the website.

Some items on the site may not be translated such as images containing text, documents, maps, and web page elements. In addition, some features on the site may not work in the translated versions. If you have any questions about information that appears on our site, please contact us.

Please be advised that deposit and loan disclosures and contractual documents will only be provided in English.