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Privacy Notice

Effective Date:  May 1, 2023

 

FACTS WHAT DOES COLUMBIA BANK AND ITS AFFILIATES DO WITH YOUR PERSONAL INFORMATION?
Who? This notice is being provided by Columbia Bank and all its affiliates including but not limited to Columbia Investment Services Inc., First Jersey Title Services, Inc. and RSI Insurance Agency Inc. (collectively, “Columbia”, “we”, “us”, and “our”).
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Payment history
  • Income
  • Transaction history
  • Account balances
  • Credit history

When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons we choose to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Columbia share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you Yes No
For joint marketing with other financial companies

Yes

No
For our affiliates' everyday business purposes - information about your transactions and experiences Yes No
For our affiliates' everyday business purposes - information about your creditworthiness No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share

To Limit Our Sharing:
For the items that say "Yes" in the "Can you limit this sharing? Section." Call (800) 522-4167 during normal business hours.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we provided this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call toll-free (800) 522-4167 or go to www.ColumbiaBankOnline.com.

What We Do  
How does Columbia protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Access to your personal information is limited to those employees who need to know the information to provide products and services to you.
How does Columbia collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Deposit money
  • Use your debit card
  • Pay your bills
  • Apply for other products

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will only apply to you. Anyone else on the joint account must independently limit sharing. If one joint account holder limits sharing and the other account holder does not, information about the person who does not opt-out may be shared with our affiliates for marketing purposes.

Definitions  
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include:
    • Financial companies such as: Columbia Bank, Columbia Investment Services Inc., First Jersey Title Services, Inc., and RSI Insurance Agency, licensed insurance agencies.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Columbia does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include financial services companies that provide non-deposit investment products and credit cards.

Privacy Model Disclosure
© 2010 Wolters Kluwer Financial Services, Inc.
All rights reserved.

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You will be linking to another website not owned or operated by Columbia Bank. Columbia Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Columbia Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Columbia Bank.

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Investments are NOT FDIC Insured, not Bank guaranteed, not a deposit, and not insured by any federal government agency. Investments may lose value.

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Automatic Translation Disclaimer

To help visitors understand information on this website in a variety of languages, Columbia Bank offers GoogleTM Translate, an unaffiliated third party service, which automates translation of the website. The GoogleTM Translate automated translation tool is not perfect and should not be relied upon. Automated translation may miss context, the full meaning may be lost, or words, phrases or sentences may be inaccurately translated. In addition, to the extent GoogleTM Translate caches and presents older versions of the Columbia Bank website content, that is beyond the control of the Columbia Bank site and its operators who accept no responsibility or liability for the outdated translation.

As a result, Columbia Bank does not make any promises, assurances, or guarantees as to the accuracy of the translations provided or the accuracy of the converted text. Columbia Bank and its affiliates disclaim and will not accept any liability for damages or losses of any kind caused by or arising out of the use of or reliance on the Google Translate feature. Where there is any question, the English version is always the authoritative version of the website.

Some items on the site may not be translated such as images containing text, documents, maps, and web page elements. In addition, some features on the site may not work in the translated versions. If you have any questions about information that appears on our site, please contact us.

Please be advised that deposit and loan disclosures and contractual documents will only be provided in English.

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